Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

During peak periods, processing may take slightly longer. If there’s a significant delay, we’ll notify you via email.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected delivery method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Express Shipping: 1–2 business days

Delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

Domestic Shipping

We currently ship to anywhere in the continental United States of America.
If shipping to Alaska or Hawaii, please contact us for more information.

Order Tracking

Once shipped, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.

Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, contact us at thebalancedbasketllc@gmail.com within 7 days of delivery. We’ll make it right.